Tuesday, May 21, 2024

ScreenConnect / ConnectWise Control not working on RHEL/Oracle Linux- service runs but doesn't work or garbled screen.

I recently had a problem where I loaded ScreenConnect for remote access to a RHEL server. I imagine this is similar for other distros, Centos, Rocky. It has happened on Oracle Linux.




First thing you need is Java. The stupid thing is, it will install without it. But it won't work.
sudo yum install java-1.8.0-openjdk


Then you'll need to disable  Wayland-
sudo nano /etc/gdm/custom.conf

Uncomment this-
WaylandEnable=false

Check the service-
systemctl --type=service

Start or Restart the 'Connectwisexxx"

systemctl status ConnectWisexxx
systemctl start/stop/restart ConnectWisexxx

If you still have issues, check the logs-
/var/logs/messages
/var/logs/connectwise***

Adam Cushing
www.adamcushing.com

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